ReadyRide’s Response and Procedures for the COVID-19 Virus
With the continuing spread of the new coronavirus, COVID-19, within the U.S., ReadyRide is working closely with AllCare Heath to limit person-to-person spread within our ridership. ReadyRide is not able to provide private rides for everyone but we assure you that we are taking all necessary precautions and ReadyRide has trained drivers on how to wipe down and disinfect the vehicles high-touch surfaces after each ride. ReadyRide adheres to the Oregon Administrative Rule requirements for safety and cleanliness in this regard as well as Centers for Disease Control (CDC) guidance on cleaning and disinfecting emergency (and NEMT) vehicles.
Stay Home if Symptomatic
ReadyRide (NEMT Broker) will follow the Oregon Health Authority’s guidance in these matters including following CDC guidelines in urging that individuals stay home if symptomatic. If you or someone in your household currently have or have had in the last two weeks any cold of flu symptom, please inform us when you call for a ride. This includes symptoms such as a fever, cough, shortness of breath or runny nose.
If you are exhibiting these symptoms please inform the readyride staff prior to your scheduled ride. All drivers and passengers must wear a mask. Ordered by the state of Oregon as of July 1,2020. For more info click the link below regarding COVID-19 mask requirements:
Declining Transportation
If a passenger has concerns about a driver’s health, they have the right to decline transportation from that driver. Passengers who do so will need to contact the ReadyRide to make alternate arrangements.
If a driver has concerns about a passenger’s observable symptoms of respiratory infection, the driver has the right to refuse service to the passenger according to Oregon Health Authority’s “Covid-19 Guidance for NEMT” 3/19/2020. If that were to happen, ReadyRide or a medical provider would assist the passenger in making other arrangements for transportation, including use of an ambulance service if transportation for treatment is required in the presence of respiratory symptoms.
Visit the Oregon Governor’s website https://govstatus.egov.com/or-covid-19 for the most current rules and recommendations.
You can download the coronavirus fact sheet here:
English: https://sharedsystems.dhsoha.state.or.us/DHSForms/Served//LE2356.pdf
Spanish: https://sharedsystems.dhsoha.state.or.us/DHSForms/Served//LS2356.pdf
Urgent Care offers video visits from your mobile app as well, click here for more information: https://mychart.asante.org/mychart/en-US/docs/Urgent%20Care%20Video%20Visit%20Instruction%20Sheet.pdf